Custom, built in days

Lab results agent for Dexcom

The lab results agent for Dexcom puts a lab glucose result next to the person’s Dexcom trend.

Evergreen DailyLab results agentWeb chat embed
  1. Results released: full blood count and lipid panelDexcom
  2. Lab results agent: Hi Daniel, your results from Evergreen Daily are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What it can do with Dexcom

  • Puts a lab glucose result next to the person’s Dexcom trend
  • Read glucose readings and time in range from Dexcom, once the person agrees to share them
  • Explain this week against the person’s own baseline in one or two sentences, as a wellness trend
  • Check in when a trend changes, like shorter sleep or fewer active days, and suggest one small thing to try

Questions

What does the lab results agent do with Dexcom?

Puts a lab glucose result next to the person’s Dexcom trend.

Is the Dexcom connector live?

Not yet as a ready-made connector.

Does the lab results agent tell people what their results mean for them?

It explains each result in plain words against the lab’s reference range and says which sit outside it.

Who sees a person’s Dexcom data?

Only the agents of the brand the person shared it with, in that brand’s own data store.

Does the agent make health claims about our products?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.