| Aspect | Platform | Agency |
|---|---|---|
| Who builds | Your team, from a ready-made agent. | The agency. |
| Built on | The platform. | A platform or a framework. |
| After launch | Your team changes it in the dashboard. | Change requests to the agency. |
| When they leave | Nothing moves. | You need a new home and a new owner. |
Which to pick.
Pick a platform to own the agent and change it yourself.
Pick an agency for speed when you have no team, with a plan for afterwards.
Questions
Platform vs agency: what is the difference?
An agency builds the agent for you on a platform or a framework; you still need a home for it afterwards and a plan for the day the agency moves on.
Can an agency build on Health Loops?
Yes. The agent then lives on Health Loops, so your team can change it after the agency moves on.
Which is faster to start?
Both can be fast. A platform with a ready-made agent can be live the same day.