On Health Loops.
Trigger. A customer message, a store event, an API call from your system, or your team from the dashboard.
Instructions. The steps the loop follows, in order.
Tools. Your catalogue, face scans, messages and calls, health reference data, member memory and your own systems.
Output. The decision, report or message the run produces.
Record. Every trigger, step, tool call and error, kept for your team to review.
Questions
What is a health loop?
A health loop is one job a health AI agent owns, written as five parts: a trigger, instructions, tools, an output and a record of every run.
What kinds of health loop are there?
Workflow loops run step by step and can wait for a person. Agent loops hold conversations. Voice loops speak on the phone. A loop can start another loop mid-conversation.
Is a health loop the same as Health Loops?
Health Loops is the platform. A health loop is one job running on it.